Privacy, in plain words.

Verelyn exists to read the world for you, not to read you for anyone else. This page says what we hold and why, without the fog.

What we hold

Your email address (it is where your briefs land), your interview answers in your own words (they are your mandate, what Verelyn follows for you), your source and timezone choices, and the record of what we sent you and what you clicked as feedback. Payment runs entirely on Stripe; we never see or store your card.

How we measure the journey

The landing and the app send small first-party funnel events to Verelyn. We use PostHog as the sole analytics processor to understand where a journey begins, where it stops, and whether the product works. The landing events contain a random journey identifier and, when present in the address, campaign labels such as source or campaign. We do not use these events to identify your employer or build an advertising profile.

The marketing pages (the landing, about, contact, this page and the terms) additionally run Google Analytics and Apollo. Apollo is the one worth naming plainly: it does not count visits, it tries to identify the company a visitor comes from, and for visitors in the United States the person. It does that from the network address the browser arrives with. We turned it on to find out whether anyone reaching the site is a real prospect rather than an automated scanner, and it applies to the marketing pages only, never to your account, your mandate, or your briefs. A browser that blocks trackers stops both, and nothing on the marketing pages needs them to work.

How we watch the product being used

On the onboarding and on your account pages, we record the session: the screens you see, where you click, and how you scroll, so we can watch how the product is actually used and fix what gets in the way. PostHog processes these recordings. Everything you type into a field is masked in your browser before anything is sent, and so is the place where a typed name or address is shown back to you. What the product writes on screen is part of the recording, including the mandate we draft from your answers and the option you pick on a question. Recordings are kept for 30 days. Nothing is recorded on the landing or the other public pages.

When something breaks, Sentry, our error-monitoring processor, receives the error and the page it happened on, from your browser and from our servers.

What we do with your mandate, and what we send

We do not sell your data, and we never give your mandate, or anything you connect, to another reader. Your mandate is used to write your daily briefings, alerts and catch-ups. To write them, AI model providers process your mandate and memory through an AI gateway, which routes them only to providers that do not train on them, and our own server stores your memory. Two others can also see it: the processor that records sessions, through what the product shows on screen (what you type is masked), and an AI assistant you connect yourself, only after you authorize it and until you disconnect it, and only what the connection you approve allows. A reading connection can receive your topics with their coverage and follow settings, your sent briefings and updates, what Verelyn has already told you about a subject, and the sources behind them. A connection that also allows changes can pass on what you tell it to follow, follow less of, or stop following, change or stop a topic you follow, follow a situation from an item in a briefing you were sent and pause, resume or stop it, and set how long each item in your briefings is; following uses your credits, and corrections to what you follow are recorded with their date and, when you give them, your words. A connection used to set up Verelyn passes on your answers to its first questions. If you turn on the memory setting, it can also pass on what you tell it about your work, interests and preferences, in your own words, and Verelyn keeps it. You choose this on the consent screen and can revoke it at any time in Your Verelyn, under Connections. Revoking stops that connection from then on; it does not remove what the assistant's provider already received, which that provider governs, not us.

We send email in three groups:

• What you asked for: your daily briefings, the catch-ups you request or schedule, and the alerts you receive. Each of these emails carries an unsubscribe link, honored immediately.
• Your account and billing: sign-in and verification messages, confirmation that you are in, credit and payment notices, and cancellation notices. These have no unsubscribe link, because they are about your account and your money.
• Now and then: a reminder if you leave the interview unfinished, a note if you leave checkout unfinished, and occasional product announcements. You can stop these from the link in the email.

Your controls

To cancel your subscription, open Billing in your account: it takes you to our payment provider's portal, where you cancel. We keep your data while you have an account, and after you cancel, until you ask us to delete it. If you want your data deleted, one email to getverelyn@gmail.com and it is done. No forms, no questions. Joan reads every reply personally.